Frequently Asked Questions
Answers to the common questions we receive about our products and fleet services
About AMVE
Warranty
We specialise in light commercials, 4×4s, and light trucks. Our solutions are designed to suit fleets in mining, civil, and trade environments.
Yes! We design and manufacture heavy-duty steel and aluminium tray bodies, Aluminium service bodies, and canopies tailored to your fleet and operational requirements.
Absolutely. All our equipment, including ROPS, tray bodies, canopies, and accessories, meets or exceeds site-specific, Australian Standards, and OEM requirements.
Most installations are completed at our fully equipped facility to ensure precision and quality. We also provide on-site installation for clients when required.
Yes, we supply and fit a wide range of high-quality aftermarket products, including toolboxes, water tanks, and safety accessories, to complement your vehicle solutions.
Build times vary depending on complexity, but most projects are completed efficiently in-house. We provide estimated timelines during consultation and keep you updated throughout the process.
Specific lead times:
Yes! We provide ongoing maintenance guidance, spare parts supply, and technical support to keep your fleet operating at peak performance.
Absolutely. We have experience delivering solutions for single vehicles or full fleet projects, working closely with clients to meet deadlines, compliance, and operational requirements.
Yes. All AMVE equipment is built to withstand harsh Australian mining, industrial, and off-road environments, ensuring long-lasting performance and safety.
You can contact us directly via our website, email, or phone. During the consultation, we’ll assess your requirements and provide a tailored quote for design, build, and installation.
We offer a lifetime structural warranty on AMVE manufactured products under normal working conditions, workmanship and defects. Standard 1-year warranty on all products supplied by 3rd party companies installed by AMVE. 1 year warranty on painted or powder coated items under normal working conditions, workmanship and defects provided the equipment has not been tampered with, modified, or misused. Regular maintenance and correct usage are required to ensure warranty validity.
AMVE operates from a 5,800 sqm purpose-built facility located at 21 Wolston Road, Sumner QLD. Our site includes advanced fabrication, painting, and assembly areas, supported by state-of-the-art equipment such as robotic welding, press brakes, and sandblasting systems. This allows us to manage every stage of design, manufacturing, and installation in-house — ensuring consistency, precision, and efficiency across all projects.
All Allsafe (AMVE) products come with a 12-month warranty from the date of purchase.
This covers manufacturing defects, workmanship issues, and faults that occur under normal use.
Warranty coverage is determined by our Warranty Terms & Conditions. Generally, issues caused by manufacturing or workmanship faults are covered. Issues not covered typically include:
If you’re unsure, submit a claim — our team will assess it and let you know.
To help us process your claim quickly, please provide:
Missing information may delay assessment, so include as much detail as possible.
Most warranty assessments are completed within 3–7 business days once all information is received.
For more complex cases, or if additional inspection/testing is needed, the process may take longer.
We’ll keep you updated throughout and contact you as soon as a decision is made.
If your claim is approved, we’ll organise one of the following (depending on the product and issue):
We will communicate the best option for your situation